Nintendo of America

support.nintendo.com

Wii Troubleshooting & Repairs

Please choose from the topics below. If the troubleshooting given does not solve the problem, and it is determined that a repair or replacement is necessary, you will be provided with the available options for your particular situation at that time.


	Top issues > Wii Remote help > Track your repair > Help connecting or playing online > Help with the Wii Shop Channel > Power problems > Error Codes

Super Smash Bros. Brawl Wii Fit & Wii Balance Board Downloadable Manuals

	Wii Remote: Can't get past "Language Select" screen Motion not properly detected Can't get a new Wii Remote to work Wii Remote cursor ("hand") not appearing on screen Cursor is off center, jerky, erratic, disappears, etc. Buttons are sticky or stuck down > All Wii Remote issues ...................................................... Picture & Sound: Blank or white screen displayed on TV Display issues with Virtual Console games Picture or sound is delayed "Crackling" noise or no sound from Wii Remote speaker > All other sound and picture problems ...................................................... Accessories: All Wii Remote issues Nunchuk Wii Balance Board Nintendo GameCube accessories > All accessories ...................................................... Power: No power The system plays for awhile, but then shuts off on its own Wii Remote batteries don't last as long as they should > All power problems ...................................................... System Memory & Saving: Help with SD Cards Miis not saving Save data lost "Wii console save memory is corrupted" error message > All memory and save problems ......................................................		Online: Error codes Wireless router help Support for the Nintendo Wi-Fi USB Connector Help for wired routers Slow downloads and errors received while connecting Playing against others (Nintendo Wi-Fi Connection) Wii Shop Channel > All online connection help ...................................................... Game Discs: All problems with Super Smash Bros. Brawl Error messages How to clean a game disc Wii Remote not responding properly Disc ejects on its own Specific game issues > All game disc issues ...................................................... Wii Channels: Check Mii Out Channel Everybody Votes Channel Forecast Channel Internet Channel Photo Channel Wii Shop Channel Channels displayed with one or more "?" > See all Wii Channels ...................................................... Wii Shop: Connecting to the Wii Shop Billing address issues Wii Points card redemption help Download times > All Wii Shop assistance ...................................................... Other: Disc slot light Physical damage Message Board problems Delayed reaction (audio or video) Time settings are incorrect > Can't find your issue on this page? ......................................................